Your player app and subscription, explained.

What is an IPTV player?

A player app displays an IPTV service on a device. Recognising an app name does not confirm which content a subscription includes. PrimeWave lists supported player apps on the player compatibility section; confirm the exact app and device combination before payment.

Player-app names belong to their respective owners. Compatibility does not imply that those developers endorse PrimeWave.

Find the app name you already use

1. Open the device you want to watch on.
2. Look for the app you normally choose for IPTV.
3. Read the name below its icon or on the app’s information screen.
4. Write the exact name in WhatsApp. If you cannot find it, send a photo of the app screen with personal details covered.

Common names on our compatibility list include TiviMate, IPTV Smarters Pro and IBO Player. The list also includes XCIPTV, OTT Navigator, Televizo and other players.

Find the device name too

The device is the physical screen, stick, phone or box. “TiviMate” is an app name; “Amazon Fire TV Stick” is a device name. Sending both helps make the compatibility check specific.

The order form includes Fire TV Stick, Android phone or tablet, iPhone or iPad and Other. Select Other for a device not shown and describe the exact model in the conversation.

Check whether the app has its own fee

A third-party player can have its own licence or paid features. A PrimeWave subscription does not promise to include that licence. Ask which app suits your device and whether an additional fee applies before you pay.

If you are starting from scratch

You do not need to guess which app to install. Send your device name and country first, and ask for the suitable app and setup instructions. Follow one step at a time. Avoid sharing passwords or installing an unfamiliar app just because its name resembles a supported player.

When compatibility is clear, follow the ordering steps or compare the three plan durations.